Privacy Policy


We respect your privacy and are committed to protecting it through our compliance with this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information Collection and Use:

We may collect information from you in several ways, including:

  • Information you provide directly: This includes information you provide when you place an order for products or services, create an account, subscribe to our newsletter, fill out a form, or communicate with us. This information may include your name, address, email address, phone number, payment information, and other contact information.

  • Information we collect automatically: This includes information collected through the use of cookies, web beacons, and other similar technologies. This information may include your IP address, browser type and language, access times, and the pages you view on our website.

  • Information we receive from third parties: This includes information we receive from our service providers and other third parties.

Information we collect may be used for the following purposes:

  • To provide, maintain, and improve our website, products, and services.
  • To process and fulfill your orders, including payment processing and shipment.
  • To communicate with you, including responding to your requests, inquiries, and feedback.
  • To provide you with information about our products, services, and promotions.
  • To personalize your experience on our website.

Information Sharing and Disclosure:

We do not sell, rent, or share your information with third parties for their promotional purposes without your consent. We may share your information with third parties as described below:

  • Service providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipment, and website hosting.
  • Legal requirements: We may disclose your information to government authorities or third parties if required by law or if we have a good faith belief that such disclosure is necessary to comply with legal process or protect the rights, property, or safety of our company, our customers, or others.

Order Refusals:

We reserve the right to refuse an order for any reason, including but not limited to:

  • If the product is not available.
  • If the order is deemed fraudulent.
  • If the billing information provided is inaccurate or incomplete.
  • If we are unable to process payment.
  • If the shipping address provided is invalid or cannot be verified. 
  • if the customer refuses to accept a parcel, they will need to state a valid reason for doing so. As all of dresses are made as per order, if the customer placed the order by mistake or wants to make any changes, customer must have to notify us (Via Contact us form, WhatsApp or before the order is dispatched.
    In the event that a customer refuses to accept an order without a valid reason or without informing babiesfrock, babiesfrock reserves the right to take legal action to recover the goods or seek compensation for damages. Before taking legal action, we will make reasonable efforts to contact the customer and resolve the issue in a peaceful manner. We believe that open communication and understanding can lead to a mutually acceptable solution.

    Data Security:

    We use appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

    Data Retention:

    We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

    Your Rights:

    You have the right to access and request correction of your information, and to request that we delete your information. You can also opt out of receiving marketing communications from us by unsubscribing from our mailing list.

    Changes to this Privacy Policy:

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

    Contact Us

    If you have any questions or concerns about this privacy policy or our treatment of your personal information, please contact us at